Privacy Policy

At NeoDownloader.com, we respect your privacy. We will not sell, share, or rent any data collected on our site to others in ways different from what is disclosed in this statement.

Personal Information

NeoDownloader.com collects basic personal information when you fill out the contact forms or create a user account on our website. This information is used to contact the user about the services on our site for which they have expressed interest or reply to a query. Such personal information is stored on NeoDownloader.com computers and is accessed by authorized personnel only.

Cookies

While browsing NeoDownloader.com, a small number of text files referred to as "cookies" may be created on your local file system by your web browser at the request of our servers. These files allow us to personalize the browsing experience for both registered and non-registered users. You are free to delete them at any time, or configure your browser not to create them. However, we do not promise that every feature of NeoDownloader.com will function as expected without cookies enabled.

The NeoDownloader.com also uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate visitor's use of our website.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information on the cookie set by Google Analytics, including information on how to opt out please go to http://www.google.com/intl/en/privacypolicy.html

Orders

When ordering a product from us, the purchaser's name, e-mail address, mailing address, credit card number, and expiration date are encrypted using SSL (Secure Socket Layers) and passed through to the credit card processing company. This is necessary for processing and fulfilling orders and providing notification of the order status. If you don't wish to disclose your credit card number, feel free to order by mail using a check. You can also pay by international wire transfer, in which case we will know only the account holder name and the e-mail address to which we should e-mail the registration codes.

Software

The software distributed on our site doesn't collect any personal information or send any information to our servers. Any outbound network connections made by our software are made for the sole purpose of performing documented tasks, such as contacting your DNS servers for resolving hostnames or Whois databases for obtaining necessary records. We don't and never will distribute spyware. We encourage you to download our software directly from our website to avoid potential security risks, such as downloading infected software.

Server Log Files

We use IP addresses to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. The log files are deleted on a monthly basis.

If you have any questions or comments about our privacy policy, please feel free to contact us.